Fitzdares Customer Service: Quick Contact Tips

Customer service may not seem as important as great odds and promotions, but it’s essential for a quality sports betting experience. When choosing a top sportsbook, you should always take a look at the customer support options and the level of service that the site provides. 

When reviewing Fitzdares, we found several support options, and we’ve created this guide to explain how to get in touch and what to do if you have a complaint.

How to Contact Fitzdares Customer Service?

Once you log into your account, you can use several methods to contact support and get help, including live chat, phone, and email. When we tested these out, we found responses were fast and helpful. Here are the main contact methods:

 Live Chat: You can open the live chat from any page on the site. This is available 24/7 and allows you to quickly connect with a member of the support team. Response times can vary, but you usually won’t have to wait more than five minutes.

  Phone Support: Fitzdares also has phone support. Simply dial 020 7851 5407 for the Fitzdares customer care number. Alternatively, you can also send a text to the Fitzdares number on 07492 882213.

  Email: Lastly, you can also speak to someone in the Fitzdares customer support team via email at bet@fitzdares.com

How To Make a Complaint About a Bookmaker?

Fitzdares is a licensed and trusted betting platform. It has a UK Gambling Commission (UKGC) license and is also regulated in Ireland. Under its gambling licenses, the sportsbook is held to strict player safety, data protection, and responsible gambling regulations. 

Still, even at licensed and secure betting sites like Fitzdares, you might still encounter issues. However, they’re usually very simple to fix. As per rules from its regulators, Fitzdares has a responsibility to protect its users, and failing to do so could mean it is breaching regulations. 

Your first step to getting any betting issue resolved is to contact the support team. Fitzdares customer support is available 24/7 to provide assistance whenever you need it. They’re friendly, responsive and helpful, aiming to solve issues as quickly as possible. 

When speaking to the support team, ensure that you’re polite and explain the issue as clearly as possible. The more details you provide, the better they’ll be able to help you. 

If the Fitzdares customer service team fails to resolve your issue, you can take action by filing an official complaint. This is one of the many reasons why using a licensed betting site is so important. There is an adjudicative service that acts on your behalf, ensuring you’re treated fairly and that any problem can be resolved. 

To make a complaint against Fitzdares sportsbook, follow these steps:
1. While the site is licensed by the UK Gambling Commission, you don’t file your complaint with the UKGC itself. Instead, you follow the information on the UKGC website, which recommends using an alternative dispute resolution provider. 

2. You need to provide the necessary details to this provider so they can contact the
sportsbook on your behalf, such as the nature of your complaint and any supporting evidence. 

3. This is a free, independent service that will consider all the details in the case as provided by you and the Fitzdares website. You’ll receive updates on your case every 30 days, and the adjudication decision should come after 90 days.